Should I wash my hair before my appointment?

Clean hair is always best! Please come in with freshly washed hair and no hair products. Dirty hair creates a barrier and prevents color or lightener from penetrating into the cuticle. It will negatively affect the end results.

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Can I bring my kids?

A salon environment can be a dangerous and very boring place for little ones. It is not recommended to bring them. Bringing children to your appointment also takes away from your relaxing experience.

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What type of payment do you take?

I accept all major credit cards, Zelle, Venmo & exact change if cash is preferred, I do not carry cash change.

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Can I order food while I get my hair done?

Light snacks and refreshments are provided, but you are more than welcome to order food while you get your hair done. 

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Where do I park?

There is plenty of public parking behind the salon off 1st Ave and Wheeler. 

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What happens if I cancel or need to reschedule my appointment?

I understand circumstances out of your control may arise. I will do my best to be as fair as possible. Please be fair in respecting my time as well.

More than 48 hours: if you cancel more than 48 hours in advance, I am happy to reschedule your appointment at no charge. 

Less than 48 hours: if you cancel less than 48 hours before your appointment a $75 charge must be paid prior to booking a new appointment. 

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What happens if I'm late?

Please call or text if you know that you are going to be late for your appointment. I will do everything I can to provide you the full service you have booked. However, if you are more than 15 minutes late, I may not be able to complete your full service and still be on time for my next client. 

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Customer satisfaction agreement:

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It is important to me that all guests love their hair.

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If you want your cut a little shorter, more layers, a darker toner, or decide you don’t like something due to technical error, please contact me within 7 days to have it adjusted. I am happy to rectify any mistakes made on my end. Adjustments must be scheduled within 14 days of your original date of service. Beyond that, full service charges do apply.

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Due to the extensive time and product spent during your color services & extension appointments, I do not offer refunds.